Contact Costa Rica Customs

For inquiries regarding confiscated goods, contact us using the details below.

Contacts

Working Hours

Monday to Friday
8:00 a.m. to 4:00 p.m

Email Address

support@craduanas.com

Address

San Jóse, Avenida 2da

Call Us

+506 4104 3695

Need Help?

FAQs

Enter your case number on the Check Confiscated Goods page.

Common reasons include unpaid customs fees, restricted items, or incorrect documentation.

Unclaimed goods may be auctioned or disposed of after a specified period.

You may need a valid ID, customs clearance form, and proof of payment (if applicable).

Yes, but they must provide a signed authorization letter and a copy of your ID.

Unclaimed goods may be auctioned, returned, or disposed of after a certain period.

Visit the Contact Us page for our office address, email, and phone support.